Terms & Conditions Privacy Policy Refund Policy

Terms & Conditions

Last Updated: April 12, 2026

By accessing or using Elmorae (elmorae.store), you agree to be bound by these Terms, Policies & Legal Conditions. If you do not agree, discontinue use immediately.

1. About Elmorae

Elmorae is an online gifting platform focused on long-distance relationships, providing:

Curated gifts
Personalized experiences
Surprise deliveries
Vendor-facilitated procurement

Elmorae may act as a seller (in some cases) or a facilitator / intermediary (in others). We do not guarantee inventory ownership for all products.

2. Eligibility & User Obligations

You must:

Be at least 18 years old
Provide accurate information
Use services lawfully

You are responsible for:

Recipient details
Customization inputs

Prohibited Uses — You may NOT:

Use the service illegally
Harass or abuse others
Submit illegal or harmful content
Attempt hacking or scraping

Violation may result in account termination and/or legal action.

12. Intellectual Property

All Elmorae content (logo, UI, text) is protected. Unauthorized use is prohibited.

13. Limitation of Liability

To the maximum extent permitted by law, Elmorae is NOT liable for:

Vendor product quality
Delivery failures
Indirect damages

Maximum liability = amount paid.

14. Indemnification

You agree to protect Elmorae from:

Legal claims
Fraud
Policy violations

15. Force Majeure

We are not liable for delays or failures caused by:

Natural disasters
Government actions
Technical failures

16. Governing Law

Governed by the laws of India.

Disputes:

Contact support
Consumer forum
Arbitration

18. Policy Updates

We may update policies anytime. Continued use = acceptance.

22. Affiliate & Influencer Terms

If you promote Elmorae:

You must disclose partnerships
No misleading claims
No fake promotions

Violation may result in termination and legal liability.

23. Platform Abuse & Fraud Policy

Strictly prohibited:

Fake orders
Multiple accounts abuse
Referral fraud

We use fraud detection systems. Penalty: account ban, loss of benefits, and legal reporting.

24. Loyalty / Reward System

If implemented:

Points have no cash value
Expiry may apply
Abuse leads to forfeiture

25. Contact

Elmorae Support
📧 support@elmorae.store
🌐 https://elmorae.store